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Modes of Modern Communication Infographic

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Emails, phone calls, voicemails, faxes, traditional paper memos, internet chats and video calls are all modes of modern communication that have to fit into a worker’s day-to-day workflow. Workers have to pick and choose the right way to connect, often leading to redundant use of multiple channels.

This influx of communication methods can be overwhelming and leave workers spinning their wheels when trying to contact the right party on the proper channel.


Utilizing unified communications (UC) affords workers the benefit of integrating communications, applications and personal information into one seamless environment, taking the headache out of not only finding the right communication method, but missing important communications as well.

Among organizations implementing UC in the cloud: $


“The Social Economy: Unlocking value and productivity through social technologies” McKinsey Global Institute. July 2012. 8 Nov. 2012

  • www.webtorials.com/main/resource/papers/webtorials/2011-UC-Cloud-SotM/2011_SMB_UC_Cloud.pdf
  • pewinternet.org/Reports/2012/Cell-Internet-Use-2012/Main-Findings/Cell-Internet-Use.aspx
  • www.blog.shoretel.com/2013/06/road-warriors-ready-to-embrace-tablets/
  • shoretel.com/solutions/unified_communications/
  • www.cdwnewsroom.com/cdw-poll-unified-communications-implementation-rate-doubles-year-over-year
  • cdwnewsroom.com/point-click-talk-the-2011-unified-communications-tracking-poll
  • idgenterprise.com/report/unified-communications-and-collaboration

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